What Business Process Can Be Included In Online Learning And Teaching

Video & podcasts of a speaker at the Independent Business Association (IBA) 2019 Annual Conference on the Featured Speaker Series at the IBA Offering.

Online learning is growing bigger, and there’s a clear demand for this new way of engaging with and learning from the Internet.

As a recent Harvard Business Review blog post noted, “the incredible cost efficiency and ease of delivery of online learning now makes it economically feasible for industry and academia to offer online courses at cost-efficient levels.”

Universities are beginning to realize that they can offer online learning degrees and get amazing results. With courses developed by the school and made available on Coursera, many students can learn for little to no cost.

We also saw university-led hybrid curriculum courses begin to appear this fall semester. They combine material developed by universities and other learning online courses to create a much more complete course, giving students a more robust, personalized learning experience.

Why Business Processes Are Important

Business process needs to be part of online learning and education for many reasons. Business can be both complex and hierarchical.

Business processes must be kept in check as well as understand what is happening in the entire organization. Employees have to know how to do their jobs correctly so that the business runs smoothly.

Digitalized business processes are essential for efficient and effective workflow. Schools who expand their courses through online learning capabilities and technologies can move away from being specialized to providing comprehensive programs.

1. Rochester Institute of Technology

In a Distance Learning Course Series for The RIT Graduate School of Management (RSM), the business process areas include Buyer/Supplier Effectiveness, Customer Service, and Corporate Governance.

RSM graduate program director, Mike Dailey, notes that “Businesses often don’t see past the surface of these initiatives in a project management or organizational setting. The lessons, practices, and technologies that emerge from corporate-wide challenges are not just relevant to a few fast-moving, middle-management or accounting functions.”

He recommends that anyone involved in the enterprise, regardless of location, be aware of the efforts the business is making to continuously improve and enhance these areas.

2. Columbia University

Last year, Columbia launched the Cyber Security Innovation Institute (CSII). The CSII is devoted to providing education and resources to businesses to help them better understand and protect their networks against cyber attacks.

Bhuma Agrawal, associate professor of security engineering, notes, “Cybersecurity education has typically been focused on technology issues. The goal is to provide the practical, hands-on education necessary to help companies thrive in an increasingly digital and connected world.”

The CSII will offer courses through two new non-credit course offerings (one online and one in-person) as well as hundreds of supplementary online courses and internships that will help companies improve their ability to respond to cyber threats.

3. Notre Dame College

In addition to offering a Digital Systems Engineering Degree through Notre Dame College, Notre Dame College Senior Director for Technology, Mimi Herrmann, notes that its Workforce Insight & Development Center (WEDC) uses digital technology to broaden learning and training opportunities.

She suggests the key for companies is to embrace digitization and technology. “The WEDC works closely with organizations to develop, deliver, and support employment-specific skills in a hybrid model,” Herrmann points out.

As well, “we are exploring ways to engage businesses on both an institutional and an executive level. Our partnership program is a win-win as it brings together employers and students in ways that develop market-driven learning within Notre Dame College.”

Business Processes Provide Knowledge and Experience Others Do Not Have

Professional and online training programs are tapping into business process needs and knowledge to offer a relevant learning experience. Companies are increasingly moving beyond using their more specialized programs to a model where the whole employee, across the entire workforce, is given an interactive and informed experience.

Whether it is through business process development or advanced job skills, everyone must be aware of the extent of these new digitally-enhanced methods.

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